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Features

RentMagic has all the features on board for your rentals, sales and hand-outs. In addition to the standard features, modifications and additions can be made with micro services.

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Information, planning and dashboard

The system provides the right information to which you can anticipate daily. Do you have enough staff, is there enough stock? Handy tools can answer all questions within RentMagic. The management dashboard offers interesting financial information and provides information on the state of business within your organization. The warehouse dashboard gives you information on circulation speeds and ensures total control over your trade. RentMagic ensures that there are no secrets within your rental process.

Dashboard, informatie en planning
  • Dashboards
    Management and warehouse dashboard for instant insight into financial and inventory status.
  • Task overviews
    Overview of all required daily and weekly operational and logistical tasks for additional insight into staffing.
  • Logistics
    An overview of all necessary logistic mutations such as shipments, issuance, warehouse preparations and returns.
  • Conflict prognosis
    Overview of potential inventory conflicts for late returns and defective rental items.
  • Reporting
    Create specific reports that are of interest to you and your team, for example, period overviews and depreciation overviews.

System settings and configuration

The base for the functioning of the system is to properly set up the process and the platform on which you are going to build. RentMagic as a system is perfectly configurable for every situation, and besides that, it is also an adaptive platform. Adaptive in the widest sense of the word because with C# you can make any adjustments you wish. Of course, there are some game rules, but with the help of the documentation you can quickly program it yourself.

  • Users and roles
    Set up authorization and access for users in specific modules and up to the field level.
  • Rental periods
    Set up your rental periods (e.g., day and week) on items seamlessly with the corresponding rental prices.
  • Dimensions
    Dimensions to be used during the rental process for tracking additional order information for customers.
  • Document keys and counters
    Adapt the composition of document numbering to your rental process for seamless integration with other software.
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Customers, suppliers and contacts

Relaties beheren

The customer and individual is the focus of the issuance process. RentMagic takes care of all your communication and also notifies you of tasks that need to be done. All information regarding your relations, be they customers, suppliers or internal people, is always maintained, and you can also make sure that your customers or internal staff can handle a lot themselves on the account page of your webshop.

  • Financial information
    Settings and information about a customer's financial position.
  • Personalization
    Extra added value for customers with specific fields and dimensions for orders.
  • Dimensions
    Dimension bound ordering, such as cost centers or projects, for grouping on invoices.
  • Invoicing
    Set up the invoicing per customer to meet the right demand.
  • VAT
    VAT is fully adjustable per customer, for intercompany or international business..
  • Credit Limit
    Use credit limits to keep control of outstanding balances from a customer.
  • Payments and balance
    Track all payments and balances on orders and invoices.
  • Customer Items
    Enter specific customer items to perform services for customers.

Warehouses, depots and stock

Being able to deliver and also on time is a matter of course. RentMagic guides you in the planning process, taking into account all known times for orders, services, returns etc. You can anticipate on customers who bring back materials too late by checking if a conflict situation arises. The stock structure is foolproof and by making warehouse transfers you can always ensure optimal utilization.

Meerdere magazijnen aanmaken
  • Multi depot
    A continuous overview of the availability of items and serials in different warehouses.
  • Stock transfers
    Move your inventory from one warehouse to another and automate this completely.
  • Shelf locations
    Use shelves for order picking and for optimal routing and utilization.
  • Purchase advice
    Use purchase or hire order advice depending on inventory and open orders.
  • Article assortment
    Create assortments by warehouse for rental and sales optimization.
  • Warehouse authorization
    Allow or disallow users to access a particular warehouse or depot.
  • Business hours
    Opening days and times can be set per warehouse for optimal order handling. Also transparent for customers on the web shop.
  • Process Management
    In warehouses (depots), work processes are adaptable to streamline operations.

Items and serial numbers

Materiaalbeheer tot het diepste niveau

It is important to present your products clearly to your customer. What does a customer need? What are the specifications? With the construction of articles within RentMagic you can meet all these needs. You can track articles, build a history and calculate if your financial return is in order. With track-and-trace it is even possible to follow articles via Google Maps. And to regularly clean up your articles, you can use the correct article code to ensure that the articles are actually removed. Of course, the general article information on historical orders remains intact.

  • Counter
    In addition to rental periods, you can track and charge for miles or hours of operation on counter items.
  • Rental periods and prices
    Define periods on an item, such as a day or week, with an associated price.
  • Combi items
    Set up an article in such a way that both a period and a counter are tracked. Ideal for car rentals, for example.
  • Deposit
    The deposit can be set per item, which is paid in advance. Upon return, the deposit will be settled if necessary.
  • Compositions
    Use compositions to rent or sell multiple items as a package.
  • Serials / assets
    The unique copies of an item on which you can track everything, such as history, cost and depreciation.
  • Item groups
    Grouping of items to enforce specific conditions and for integration with accounting through the general ledger.
  • Dynamic fields
    Create fields per item group to specify specifications in an item. This information can be used for filters.

Orders and reservations

In a busy organization, efficiency is key to keeping the entire process running smoothly from start to finish. RentMagic offers a multitude of tools to help your team with less input and faster processing. From the webshop, orders come through as reservations. If necessary, these can be adjusted and directly approved as an order by your employees. Orders are the lifeline for your entire rental process.

Offertes, orders, reserveringen en facturen
  • Transaction types
    Use transaction types by order or contract for special conditions or to go through a workflow.
  • Delivery-/ projectaddress
    Provide an address on a reservation or order for proper logistics.
  • Long-term orders
    Orders can be entered for a definite and indefinite period of time. In the meantime, these orders can be invoiced.
  • Substatus
    Within the rental process, different (sub)statuses can be designated for perfect streamlining.
  • Pre-invoicing
    Orders may be invoiced in advance for an initial period.
  • Pricing
    For long-term orders, it is possible to adjust prices in the interim or use a deal price.
  • Contracts
    For a customer, one or more contracts can be created with their own conditions, which can be selected on an order.
  • Payments
    If necessary, payments can be tracked per order, which can be copied along to the final invoice.

Logistics process

Controle op het volledige logistieke proces

All the important processes together provide the day-to-day operation of RentMagic. Input should be as easy as possible to avoid errors. We anticipate on this. The processes and modules are all very similar in terms of input, which makes getting used to it easy. The user needs to understand the coherence of the logistic operations and then the system will run automatically. Logistics ensures that the right articles reach the customer at the right time.

  • Order preparations (order picking)
    Item preparation with mobile app in the warehouse for preparing items before delivery or transport.
  • Mobile delivery
    Deliver or part-deliver items to the customer's location or warehouse via the mobile app.
  • Digital signature
    Request a digital signature while delivering items to the customer's location or warehouse.
  • Full mobile working
    Work within the logistics process entirely through the mobile app, even for adjusting orders and printing packing slips.
  • Delivery methods
    Apply different delivery methods with their own ETAs and adjustment on billing.
  • Time periods/business hours
    Use time slots for pickup and return to optimize person utilization.
  • Temporary Issue Stops
    For long-term orders, it is nice to define issue stops where a customer does not have to pay, such as holidays or interim maintenance.
  • Product replacement
    During the life of an order, an item may be replaced due to a defect or maintenance.

Service management and maintenance

It is extremely important to keep your items in good condition whereby periodic maintenance is important. In addition to maintenance, incidental breakdowns may occur. You'll need to perform a service and you'll want to keep track of all the information surrounding it. To calculate returns, you'll want to keep track of all costs. Also, the inventory will need to be temporarily updated. The services can take place at the depot or at the customer's location.

Lijn al je onderhoud en services op
  • Periodic maintenance
    Apply periodic maintenance where items can be serviced on-site or in the warehouse.
  • Certification
    Automatically generate certificates on serial numbers, which may be directly visible to customer.
  • Authorizations
    Set up work for specific mechanics or maintenance staff.
  • Check before delivery/after return
    Create a service automatically after an item is returned for maintenance or cleaning.
  • Incidents
    Immediately perform a service on a serial number if a defect occur.
  • Costs
    Keep track of all costs by serial number to monitor returns.
  • Status processing
    Use multiple statuses to have a service or approval performed by multiple people.
  • Checklists
    Use a checklist to define steps in a service and to generate a certificate..

Point of sale (rental)

In many organizations, it is important that in a busy period, customers at the counter can be helped quickly. RentMagic is prepared for this and offers to process pickups or returns quickly. For customers who have already ordered, orders can be delivered immediately, with or without an upfront payment. Adding extra items to an order can also be done quickly. Connect a payment terminal to streamline card payments.

Point-of-sale en balie functies voor snelle afhandeling
  • Quick deliver
    Quickly hand-out items, also ideal for a security shop or pickup counter with busy occupation.
  • Direct payments (cash)
    Pay in cash or debit card when picking up or ordering at the counter.
  • Borg betalen
    When picking up items, deposit or advance payment can be paid in advance.
  • Identification
    Quick identification of persons through integration with identification reader, fully GDPR proof.
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